Returns + Exchanges
Need to exchange or return an item from your order? Not a problem! Please visit our return portal below to start your request.
30 Days
We accept returns or exchanges within 30 days from the date of delivery, as long as the items are not marked as final sale, are unworn, unwashed, and still have their original tags attached.
Processing fee
The UK return processing fee is £12 for refunds with both a shipping label and drop-off method. Our processing fee is waived for exchanges and returns for site credit.
FAQ
Please visit our Help Center for more information. Reach out to support.uk@marcellashop.com if you have any further questions.